Will the Now TV app for Apple TV ever get an update?
The current version is complete rubbish and makes me regret ever getting a Now TV pass.
Unless there is an update my Now TV experience will be very short indeed.
Eddie-M or Someone at NOW TV,
Could someone please address these people's issues?
I'm getting so frustrated with NOW TV's slow uptake to be able to employ a team of decent app writers that can actually roll out updates that keep NOW TV at least on par with reasonable expectations and capabilities of other similar apps. Not even being able to search by actor or director is appalling to say the least. There's virtually no support of Smart TV app, there's a crazy 4-device limit when there is already a 2-stream cap to protect against misuse.
There's more I could bring up, but I'm not going to open those cans of worms here. I guess what I'm trying to say is that NOW TV, as a company, have some great content but they do not demonstrate a level of commitment towards their customers to match.
I have written feedback email, mentioned issues on support calls/chats, and recall posting on here a few times before, but I feel like a voice on deaf ears.
Please realize the people with problems and needs on here are indicative of people showing NOW TV a map to levels of success that advertising, marketing, and promotional literature could never touch. This is one of the significant reasons that kept Netflix at the top of their game.
I have joined NowTV to watch Twin Peaks and excited about it.
But there are two things that are really irritating on the newer Apple TV App.
1. If I have been watching NowTV, open another app and go back into NowTV I am greeted by a black screen. It's impossible to do anything or quit until I go to close all apps.
2. I cannot find a recently watched so if I have been watching a series I need to start all over and search again.
I think it’s safe to say NOW TV has no intention of supporting Apple TV, presumably because they’d rather people bought their own hardware box instead. Really, the company should stop stringing everyone along, and either port the iOS app (which is fine), kill the Apple TV app entirely and echo Amazon Prime Video in allowing full AirPlay between iOS and Apple TV, or just stop all support for Apple TV entirely and risk losing subscribers.
The only reason I still subscribe is because it’s cheaper than buying the few shows I still watch over getting them on iTunes or grabbing a DVD. But the experience is now getting to the point it’s just not worth it. No search. Black screens. Broken loading. Duplicate episode lists. Hardly any subtitles. No favourites lists. Etc. I’m sure we’ll again hear how “hopefully” there will be some news “soon”, but this is the same thing we’ve been hearing for two years now. And if it quacks like a piece of abandonware, it probably is abandonware.