08-09-2017 9:00
I recently subscribed to NowTV specifically to use the app on my Samsung Serif TV (UE40LS001AUXXU), but am unable to. Whenever I populate my username/password and click the sign in button nothing happens - no error message, no loading page, nada.
i notice in the smart hub apps section that the latest update of the app on the serif tv was quite some time ago (10/11/2016 - version 1.0.17), and have read on this forum that a later version has since been published and pushed out to other Samsung TVs.
any ideas?...
23-05-2017 10:42
11-09-2017 13:28
Great news - software update available for the Serif TV, and Now Tv is now working - WOW and YAY!!!
25-01-2018 19:27
Hey,
It would seem I am having a similar problem. I registered with them 10 days ago and have spent that time trying to get it sorted. The folk on the helpline are really nice and we've tried many things but haven't been able to fix it. I did recieve an email saying it should be working yesterday but still it isn't. Quite frankly getting a bit miffed!!!
24-05-2017 14:09
24-05-2017 18:13
@Anonymous User wrote:
I have a Samsung serif to!
I've just had a look at these 'serif' televisions. It's a very bold design. It's good to see Samsung experimenting with their designs 🙂
24-05-2017 18:43
They are stunning things! Ilove mine as I have no boxes or games consoles etc connected to it!
Ive been thinking of getting another one! Bought it to be a piece of furniture 🙂
So want my Now TV back working on it though lol ;(
24-05-2017 19:09
Hi @Anonymous User,
Are you able to take a photo of what you're seeing - or not seeing as the case may be?
24-05-2017 20:25
If it helps... This is what I see on my LG television: -
After logging out and re-launching the NOW TV app, this is the first screen I see: -
After selecting the green 'close' button (on the above screen) I get this screen: -
After navigating down to and selecting 'My Account' I see this screen: -
After selecting the 'right' arrow on my TV's remove control I see this 'Sign In' option: -
After selecting the green 'Sign In' button I see this: -
Then it's just a matter of entering my 'Username' and 'Password'.... And I'm in 🙂
Anyway, I hope it helps. Cheers
24-05-2017 22:48
27-05-2017 18:08