@Anonymous User
You can give them an extra £3 a month, and they will bump you up to HD.... but UHD is some way off, I fear, if indeed NowTV ever offer it, for whatever price they might deem appropriate.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
