11-04-2019 17:09
Serously. I have it turned off in settings, that means I don't want to enter it at all. I do not have children. I am not a child. I do not need protecting from anything and even if I did have children, it's my responsiblity to protect them from any inappropriate content. Not yours.
Change this back immediately.
Solved! Go to Solution.
06-08-2019 16:09
We’ve introduced the mandatory PIN on some live Sky channels to make sure we’re doing as much we can to make our service more responsible. It also offers our customers more choice to watch content that normally might not be available before the traditional ‘watershed’ – the time when TV programmes that might be unsuitable for children are broadcast.
Thanks
NOW TV Team
04-11-2020 17:58
I agree. I live alone, no kids and I'm really fed-up with having to put in my pin every time I want to watch a Sky movie on Now TV. If there is someway of cancelling this, I wish Now TV would give clear instruction on how or as you say. if it is a bug, it needs to be addressed forthwith.
04-11-2020 18:07
I totally agree with everyone who is fed up with the parental pin situation
04-11-2020 18:43
@Anonymous User @Anonymous User
There is a way of turning the pin off I believe.
https://help.nowtv.com/article/change-payment-pin-parental-pin-settings
if you go the settings in that link
https://account.nowtv.com/settings
05-11-2020 9:33
@gavs82008 @Anonymous User @Anonymous User
Yes, you can turn it off there, but note what the message says about it still being needed under the circumstances described.
12-09-2020 13:29
You said this is a new OFCOM rule that applies to all live streamed channels. Why am I not seeing this on the live channels on BBC iPlayer or ITV player ?
12-09-2020 14:03
@Anonymous User live streamed channels that show adult/age restricted content pre watershed. The BBC and ITV don't show adult/age restricted content live on iPlayer/Hub until AFTER the watershed (9pm) hence no pin requirement.
13-08-2020 15:14
I am 64, live alone, I turned parental pin off still have to enter it for Sky Atlantic etc. What a pain! Buerocratic nonsense forcing this on us. This is not a nanny state. Please change this madness or NowTV stick just might follow the Virgin Media box out of my front door!
24-08-2020 16:43
I am over 18 have no children please disengage parental pin
Many thanks
24-08-2020 18:03
Another vote for removing this. I don't have kids , I passed 18 a long time ago. This is just an annoyance.
25-08-2020 15:22
@Anonymous User @Anonymous User you'll have to lobby ofcom as it's they who have mandated the PIN.