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PJCorneli
Scholar

Top Rail Needs Updating

Why doesn't Now take advantage of the top rail within Apple to promote new and trending content?

Please turn this feature on ๐Ÿ˜‰

5 REPLIES 5
gavs82008
Legend 5
Legend 5

@PJCorneli 

Best to drop the suggestion to live chat or support. 

Live chat by clicking 'chat online' within the green box. Do not hit 'get help quicker' as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

Email for support
customer services @ now tv . com (ensure no spaces)

FYI that I do not work for NOW, just a NOW customer trying to help
PJCorneli
Scholar

Thanks. I've emailed support a couple of times with some issues, never received a reply ๐Ÿค”

gavs82008
Legend 5
Legend 5

@PJCorneli 

Could always try social media?

The tech team for NOW don't come on the forum. At best you will see a couple of staff posts from time to time however. 

FYI that I do not work for NOW, just a NOW customer trying to help
PJCorneli
Scholar

Thanks. I've posted there but again nothing. They're obviously not interested. It's not a game changer but a nice to have.

PJCorneli
Scholar

Received a direct answer on Twitter or is it X ๐Ÿค”. Anyway for anyone interested here you go:

Hi, thanks for getting in touch. This feature is not available at the moment, but we will get this feedback passed on to our team for you ๐Ÿ˜€ We are always looking at ways to improve our services & customer experience. Keep an eye on our help site for the latest updates on content & features. - KH