04-04-2018 11:44
04-04-2018 11:53
@Anonymous User
Welcome to the forum. NOW TV don't close accounts as such so the username he had should still work, if he tries logging in with it he can check if any passes have activated. If he can't remember his details check here
https://help.nowtv.com/article/forgotten-login-details
If he still needs help he can pop onto live chat and they can track the payment using his card details. To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
He doesn't need to be logged in to use live chat.