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Gunjin
Scholar

Subtitles now default to on?

Using the LG NowTV app, subtitles for all films and TV shows now default to On every time I start the app up. Only started happening recently. How do I change the default to off so I don't have to do it manually every time I watch something?

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Gunjin
Scholar

Re: Subtitles now default to on?

Apparently it's a bug that the developers are working to fix. From their support: "we are aware of this issue and our higher technical team is working on it."



 

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merrilees66
Mentor

Re: Subtitles now default to on?

I also have the exact same issue on Samsung smart tv QE55Q7F 

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Gunjin
Scholar

Re: Subtitles now default to on?

Apparently it is now fixed in the latest app update

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grandadmark
Advocate

Re: Subtitles now default to on?

I have the reverse problem My subtitles are shown as off and I cannot switch them on

I have recently updated the LG TV app which now comes up as yellow on the smart apps list it was previously green

HELP I really need subtitles

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