11-08-2021 3:35 - edited 11-08-2021 3:37
Bought a new Samsung TV last week and got the now app on it and i have boost as i have Sport but when i check the Stream quality its showing as 1851.
but before it was way higher then 1851.
so what could be the issue as i have boost and i have tried the logging out of app then back in again.
The Samsung TV is a 4K UHD.
11-08-2021 8:03
@Anonymous User
You could try a few things before contacting support
Is your TV hardwired (Ethernet) or Wi-fi connected?
13-08-2021 20:26
Done all that and its still the same.
The TV is Ethernet to my router so not using Wifi.
13-08-2021 20:45
@Anonymous User
Head onto live chat and report the issue, make sure to click "chat online".
https://help.nowtv.com/article/how-to-submit-a-complaint