06-12-2020 12:11
Hi i have just started to use now tv and have found on some show i have to turn my tv volume up above the normal sound level when i do not have to do this on other apps on the tv box
can i ask what is if any thing is causing this to happen and is there a way round it??
also is there a way to put ur most watched tv shows in a area so u can easy find them
and can i add shows on to a list from the website and they will show on the app on the tv box
i am using now tv more due to talktalk getting rid of the boost side
the app is on a talktalk tv box
hope u can help with the 2 issues above
06-12-2020 20:42
@Anonymous User
Hi Hosay
You've asked some good tech-type questions and I believe the best way to get the answers you need is to write directly to Now TV, at the following address:
UK Bob
07-12-2020 8:05
07-12-2020 12:07
@Anonymous User there are some shows I watch on NowTV that do have a lower volume level. I don't believe it's anything to do with the service but how that show has been supplied to them by the original broadcaster/rights owner. On NowTV boxes you can switch audio modes which can help but I'm not sure if that function is available on talk talk boxes. Maybe speak to talk talk to see if there's a setting that will help.
also is there a way to put ur most watched tv shows in a area so u can easy find them
NowTV have a section called 'MyTV'. If there's a show you like, use the search function to find the show, click ok on the show and it will go to a screen listing all the seasons and episodes. On that screen will be a little button 'add to MyTV', highlight it and click ok. In the image below you can see I've highlighted it on the right (in orange).
You can do exactly the same when logged into the website and all the shows will appear in your 'MyTv' section.
07-12-2020 12:10
07-12-2020 12:17
@Simon-J is the information @Anonymous User has received correct that NowTV isn't supported on talk talk boxes or has someone at the help center got their wires crossed?
Given that talk talk has just switched from its own service to NowTv I'd find it strange if the box doesn't support the app.
07-12-2020 12:34
08-12-2020 12:33
@Anonymous User no answer from anyone at NowTV but I have noticed that the list of devices that NowTV works with has been updated. Sadly some youview boxes are no longer supported. If you have one of the devices listed in the image below then you will have to switch to another device to continue using NowTV.
If you're paying for NowTV through your talk talk bill, I'd be inclined to contact talk talk and confirm if your box fully supports NowTV and if it doesn't, why they would sell you a service you can't access properly.
08-12-2020 14:18