26-07-2018 22:06
I’ve got a smart tv it won’t download the new tv app and doesn’t go through chromcast either , (but Netflix does ) what can I do any1 help here tyia
27-07-2018 9:52
@Anonymous User Welcome to the community. Only some models of LG and Samsung smart TVs have a NOW TV app available to them (you can't download NOW TV on a smart TV using an on-screen browser). Have a look on the following page to see which devices are supported
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv
and if yours is supported the following page should help you get the app
https://help.nowtv.com/article/set-up-your-now-tv-smart-stick
This help page will explain how to get Chromecast working (you need to use it with the NOW TV app on an iOS or Android phone/tablet)
https://help.nowtv.com/article/how-to-set-up-chromecast
https://help.nowtv.com/article/what-devices-are-compatible-with-chromecast
Make sure you press the cast button in the NOW TV app and the 'ready to cast' screen appears on your TV before you choose what you want to watch.