31-07-2019 16:49
31-07-2019 16:58
Hi @Anonymous User
Are you using the inbuilt NowTV App from your Samsung Smart TV Apps Store.
Where what you are describing to me what you see on screen is that you have a Youview Box connected to your Television where the NowTV App only currently supports movies 😠.
31-07-2019 17:01
31-07-2019 17:09
Hi @Anonymous User
Unfortunately if you are using the NowTV App on a Youview Box, then you won't currently be able to watch NowTV Sports with a NowTV Sports Pass on it 😠.
This is going to change sometime this year (no official date yet known) where NowTV Sports, Entertainment & Kids will be added to the Youview Platform.
Though this doesn't help you at the moment 😡.
See if you own another device from this help article (click the green drop down arrows in the guide to expand the on screen information).
Otherwise the cheapest hardware option to buy would be the nowtv stick.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv
31-07-2019 18:06
Hi @Anonymous User
All Smart Samsung TVs made since 2015 should have the NowTV app on them, either preloaded, and visible when you go into Smart Hub on the TV, or via Apps there (Search for ‘Now’, as the easiest way to find it).