13-05-2023 15:35
Now tv has been working fine for past few years , no problems at all .
now a few days ago while watching sky sports golf it freezes when the adverts come on . Fine when the golf is on but as soon as the adverts start it freezes . Never happens when golf or other sports Chanel is on .
I am viewing on a Samsung tv with built in now tv app . Not wireless connection but hard wired from router
have reinstalled app and router ect but still happening have good internet speed via fibre to outside the house .
why has this started and why only when ads come on . Thanks for any help and advice
Solved! Go to Solution.
13-05-2023 19:28
Have you tried rebooting the TV and router?
14-05-2023 14:32 - edited 14-05-2023 14:32
Thought you might have been, but not sure if @Parauk knew that, so wanted to set his expectations correctly 😛
13-05-2023 20:06
Yes did all that , still freezing in the ads, I still can’t understand why its just started to do this after a couple of years trouble free
And why only when the ads come on, if it was weak connection then the golf would freeze but it does not
14-05-2023 14:44
would like to thank you all for your help and interest