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nowthatstv
Scholar

Sky comedy live stream not working on Samsung smart TV

Hi,

 

All the other live channels are working OK and I can watch VOD for Sky comedy, but when I try and watch the live channel I get "there was an error in the player".

 

I have reinstalled the app, left the TV and router unplugged for over an hour and still no joy. Strangely the image for the live channel on the main page is just a back box - all other channels show images of the programmes that are on.

 

Other streaming apps work OK.

 

The app version for NowTV on the TV is 3.6.4 (this is the only version number I can see)

 

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5 Replies
Anonymous User
Not applicable

Re: Sky comedy live stream not working on Samsung smart TV

Not an answer but just to say I get this too with a now tv smart box. I can however watch the channel live on my phone.

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BicBasher
Elite

me issue with my Re: Sky comedy live stream not working on Samsung smart TV

Same issue with my Smart Box.  Works on my phone, tablet and PC.

Networking Spec - ISP: TalkTalk VDSL2 @ 76mbps | NOW TV Smart Box 4K wired connected, Amazon Fire Stick 4K Wired, Chromecast 3rd Gen WiFi, Samsung Galaxy A50 (Android Pie), Fire Tablet (2018 edition), Dell PC with Windows 10 Home Edition using Now TV Player.
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Anonymous User
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Re: me issue with my Re: Sky comedy live stream not working on Samsung smart TV

@BicBasher @nowthatstv @Anonymous User 

 

Thanks for raising this we will get this sent off to be looked into 🙂 

nowthatstv
Scholar

Re: me issue with my Re: Sky comedy live stream not working on Samsung smart TV

Thanks - the stream works now, but strangely shows the box at the bottom right (like when viewing Sky go)

BicBasher
Elite

Re: me issue with my Re: Sky comedy live stream not working on Samsung smart TV

Working for me too now as well.  Thanks guys.

Networking Spec - ISP: TalkTalk VDSL2 @ 76mbps | NOW TV Smart Box 4K wired connected, Amazon Fire Stick 4K Wired, Chromecast 3rd Gen WiFi, Samsung Galaxy A50 (Android Pie), Fire Tablet (2018 edition), Dell PC with Windows 10 Home Edition using Now TV Player.
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