27-01-2020 17:44
Hi,
All the other live channels are working OK and I can watch VOD for Sky comedy, but when I try and watch the live channel I get "there was an error in the player".
I have reinstalled the app, left the TV and router unplugged for over an hour and still no joy. Strangely the image for the live channel on the main page is just a back box - all other channels show images of the programmes that are on.
Other streaming apps work OK.
The app version for NowTV on the TV is 3.6.4 (this is the only version number I can see)
27-01-2020 20:28
Not an answer but just to say I get this too with a now tv smart box. I can however watch the channel live on my phone.
27-01-2020 23:13
Same issue with my Smart Box. Works on my phone, tablet and PC.
28-01-2020 11:34
@BicBasher @Anonymous User @Anonymous User
Thanks for raising this we will get this sent off to be looked into 🙂
28-01-2020 17:15
Thanks - the stream works now, but strangely shows the box at the bottom right (like when viewing Sky go)
28-01-2020 18:16
Working for me too now as well. Thanks guys.