Samsung smart tv app keeps asking to sign in every time i use it?

[Anonymous User]

Hi,

every time i use the NOW TV app on my Samsung tv, i have to sign in to watch anything.

The only i sign in to elsewhere is on my laptop but i sign out when i'm done so i should only be signed in on the app on my tv.

Can anyone suggest a fix for this as it is becoming very annoying having to sign in every time, especially with the on screen keyboard and my tv remote.

Thank you.

[Anonymous User]

Can anyone help with this issue, its so annoying to the point I am seriously considering cancelling the subscription.  I have emailed the customer service people but get ridiculous automated answers (with bad spelling and grammar).

I open up Now on my tv, click the programme I want to watch and immediately get asked to log in.

Frustrating.

[gavs82008]

@Anonymous User 

Have you tried to clear the app cache for NOW?

https://www.samsung.com/uk/support/tv-audio-video/how-do-i-clear-the-internet-browser-history-on-my-smart-tv/

You can also restart your TV and router to see if that helps.