Anyone use a monitor to watch Now TV
when I now load now tv it states I need to update my firmware.
i have downloaded the latest update from Samsung but still no luck ?
any suggestions ?
This is a known and reported problem that has started recently, and is apparently with Samsung to fix.
There is a scenario where the Now app on Samsung TVs can determine that a Samsung firmware update is needed, and will suggest it is made, but the suggestion seems to be being triggered inappropriately, when such an update isn’t needed, and indeed doesn’t exist.
We will just have to wait for Samsung and Now to resolve this, it seems.
Can you get Now on a Stick, or some other device, in the meantime?
I got hold of Samsung yesterday as my error message was "Sorry , Now is not currently available.
We did a system reboot and it was working last night for the match . Then latter (and now) got the whirling wheel similar to the apple icon.
No explanation Now does not seem to have a fix and its part of SKY.
Very frustrating BT sport much much better functionality.
Going to cancel Now
I’m getting that one, same as you. at present.
Now comes and goes on my just-about-still-supported 2015 Samsung UE55JS9000. Samsung advised me to unplug the TV for two minutes, pressing the On button on the back of the TV to help the electrons die.
I usually CBA, and just start Now on the connected Roku Stick instead.
But what we are both experiencing here is not the ‘Update Firmware’ issue; just that Now is flakier than Cadbury’s popular confection 😢
App previously saying needs Firmware update for TV for last month, previously worked fine. App saying tonight no longer supported and needs to be removed - it it was and no longer available in App Store to download. Disappointing as one of the reasons I bought this less than a year ago was to watch NOWTV on as you cannot cast from device to monitor either
Have a read of the post by The Community Manager on this linked thread below, where NOW had to temporary remove the App.
Because i don't work for NOW i have no idea when the App will be reinstated.