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Retro718
Observer

Samsung TV firmware update Issue

I have a 2020 model Samsung TV tried to watch NOW but it is requesting firmware update.

I check to see if my TVs firmware is up to date, which it is, still no luck with the NOW app.

 

Any help would be appreciated! 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Retro718 

Try clearing the app cache/data.

https://www.airbeam.tv/knowledge-base/clear-cache-samsung-tv/#:~:text=The%20Smart%20Hub%20is%20the,a...

Then do a reboot to the TV and router.

FYI that I do not work for NOW, just a NOW customer trying to help