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Anonymous User
Not applicable

Samsung TV app cant sign on

I'm trying to sign on to the now tv app on my new (2018) tv but every time I enter user ID and password the app just goes back to "please sign on to view profile". I have two free devices left on the account (I can log on on my computer).

Any suggestions?

1 REPLY 1
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

I'm trying to sign on to the now tv app on my new (2018) tv but every time I enter user ID and password the app just goes back to "please sign on to view profile". I have two free devices left on the account (I can log on on my computer).

Any suggestions?


Hi @Anonymous User Can you post a picture of this error coming on your tv? I've never heard of it before you see.