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Anonymous User
Not applicable

Samsung 90T TV Now TV Error SHAKA_ERROR_1002.MAIN_CONTENT

I keep receiving this error:

Oops something went wrong.

SHAKA_ERROR_1002.MAIN_CONTENT

I have reset my router and reinstalled the app on my TV and still keep getting it. Other streaming services are working fine.

Infrequently occurs on several TV shows and I think it has a higher likelihood of happening during a TV Advertisement. I've been using NowTV for a while now and this has been only started to happen within the last week.

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Reading the tweets over on NOW Twitter today it seems that NOW are investigating a number error messages (including this message) that customers are seeing across various playback devices. 

If you use Twitter send them a tweet or perhaps get in touch with NOW live chat.