I'm having the same issues with navigation crashs
the only way to get it to work is to rest the TV (hold down the power button for 10 seconds)
this also seems to cause issues with teh WiFi dropping out!!??? Very frustrating!
So I'm hoping this can help
i have BTTV when I unhook BTTV and delete it in my samsung universal remote I don't see any nav issues now tv works exactly as it should as a native app on my samsung 4K TV .....it appears it may be a universal remote issue....
samsung over to you please....
Ive also found that by holding the back button on my universal Samsung tv smart remote to exit the now tv fully ensures o next loading it starts a fresh which pretty much eradicates the navigation issues
I'm using the same workaround - havng to load, go back and reload again which forces a refresh, then it works fine.
I have a 2016 43KS7500 - all other apps work perfectly - except NowTV.
This should have been fixed long ago............
+1 for this issue for me, app is borderline usable...
every other app i have works fine so i dont buy the usual check router, tv etc applies here im afraid, please can we get at least an ACKNOWLEDGEMENT from someone from nowtv?? 🙂
Hi - a possible solution?
I have the same problem with the screen scrolling / flickering during playback (menu screens and navigation seem ok)
After re-setting the TV to factory settings at least 3 times I got it to work fine but only when I start the app from an 'empty' source.
The problem is there every time I start the app from watching Freeview / Satellite but if I select a source input with no signal / image (for example the DVD that is turned off) it works fine.
Hope it works for you too
I have a UE40KU6000