@Anonymous User wrote:Touch wood my Samsung TV just updated to 1180 and the Now TV app is working fine again 🙂
Nice one @Anonymous User,
Out of interest... What's your NOW TV 'app' version? Which can be found by launching the NOW TV app then visiting: My Account and looking 'top right' of the screen.
Cheers
It's 2.20.2 hope everyones is fixed now 🙂
@Anonymous User wrote:It's 2.20.2 hope everyone ones is fixed now 🙂
Speaking from personal experience, the NOW TV app prefers to run on the newest software version of any smart TV that supports the NOW TV app...
Cheers
Hi,
I Also have a new Samsung TV - UE65KS9000 - with this problem.
TV seemed to work ok the first few weeks, but then the menus seem to scroll off the screen making it near enough impossible to use the app, as you can't see what your selecting or typing.
Latest Software version 2.20.2 installed.
I am having the same issue. When i load up the app on my samsung TV, it doesn't show the menu but for example "Family Faves", when I press down to scroll through them, it just skips to next "menu" like "Recently Added".
I'm having the same issues with navigation crashs
the only way to get it to work is to rest the TV (hold down the power button for 10 seconds)
this also seems to cause issues with teh WiFi dropping out!!??? Very frustrating!
P
Ruair-W,
It's been 5 months since you posted your comment about getting TechHeads' issue looked at.
Since then there has been numerous comments with no feedback from any of your team on this thread about the common menu navigation issues everyone has complained about.
It's pretty poor that we have all been ignored for so long. Some feedback would be appreciated?
Squibb