Roku Express Plus (+) NowTV app doesn't open

[BoMo]

Hi, I'm trying to access NowTV on my Roku Express +, I could add the channel/app with no problems but I click on it and doesn't open, screen goes to NOW logo and then back to the main menu. 

https://youtu.be/NOGW0igDWTc

Any suggestions?

[schnapps · Accepted solution]

Hi @BoMo 

This seems to be affecting a few Roku owners using the NOW App recently.

Here's one thread example linked below.

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Now-TV-not-loading-on-Roku-stick/m-p/572106#M... 

One person got it working by removing the NOW App and adding it again with a bit of perseverance.

Also try a forced software update on the Roku Player itself.

My Roku Stick Plus has been running fine with the NOW App.