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Anonymous User
Not applicable

Roku 2

Now Tv was working fine but since the new update (moved from yellow to blue green app) when i go into it it doesn't load, the screen goes black for a few seconds and then goes back to the Roku homepage.


I understand that Roku2 is old so is it the app isn't now compatible?


I have tried all the trouble shooting (off/on, press a load of buttons, remove and install the app etc etc)



Legend 5
Legend 5

@Anonymous User 

Its been reported across the forum on multiple threads the issues with NOW and Roku devices.


The staff at NOW are looking into it, the standard reply on social media is "keep checking for software and app updates" 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks for the information and link