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Santiago
Advocate

Roku 2

Now Tv was working fine but since the new update (moved from yellow to blue green app) when i go into it it doesn't load, the screen goes black for a few seconds and then goes back to the Roku homepage.

 

I understand that Roku2 is old so is it the app isn't now compatible?

 

I have tried all the trouble shooting (off/on, press a load of buttons, remove and install the app etc etc)

 

Thanks

2 Replies
gavs82008
Legend 5
Legend 5

@Santiago 

Its been reported across the forum on multiple threads the issues with NOW and Roku devices.

https://community.nowtv.com/t5/Off-Topic-Chat/Now-TV-will-not-launch-on-Roku-Express/m-p/556491#M191...

 

The staff at NOW are looking into it, the standard reply on social media is "keep checking for software and app updates" 

FYI that I do not work for NOW, just a NOW customer trying to help
Santiago
Advocate

Thanks for the information and link