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Anonymous User
Not applicable

Reset device limit asap please

I need to have my device limit reset please
1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

Live chat would be the best option here.

 

https://help.nowtv.com/article/managing-my-devices

 

Click the link and then the green contact button at the bottom. Select live chat. 😉

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

13 REPLIES 13
schnapps
Legend 5
Legend 5

@Anonymous User

 

I just tried live chat from my tablet using this link page below and it worked for me.

 

Perhaps try this link below again,

 

https://help.nowtv.com/contact-us/managing-my-devices

 

PS - Unfortunately we are customers just like you and we are not NowTV employees where we can reset your device limit sorry. 

Anonymous User
Not applicable

I just tried and I keep getting the same error
Anonymous User
Not applicable

This is he error I keep getting



"HTTP ERROR: 500

Problem accessing /content/s/prechatVisitor. Reason:

java.lang.NullPointerException
Powered by Jetty:// 9.3.z-SNAPSHOT"
SeeMoreDigital
Legend 5
Legend 5

Request to @NOWTV-Team Members,

 

Are you guys able to help @Anonymous User out at your end?

 

 

Cheers