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Anonymous User
Not applicable

Reset device limit asap please

I need to have my device limit reset please
1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

Live chat would be the best option here.

 

https://help.nowtv.com/article/managing-my-devices

 

Click the link and then the green contact button at the bottom. Select live chat. 😉

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

13 REPLIES 13
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

 

Live chat would be the best option here.

 

https://help.nowtv.com/article/managing-my-devices

 

Click the link and then the green contact button at the bottom. Select live chat. 😉

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

It keeps saying error when I click on live chat and then whenever it actually works I never get connected because I keep getting skipped in the queue of people
caseyb1993
Legend 5
Legend 5

@Anonymous User Are you using a PC/Mac to access live chat? 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

I'm using my iPhone
Anonymous User
Not applicable

Will it work with iPhone?
schnapps
Legend 5
Legend 5

@Anonymous User wrote:
Will it work with iPhone?

@Anonymous User

 

Double check if JavaScript is enabled on your iphone, when contacting live chat.

 

Read this link on how to enable JavaScript on an IOS device.

 

http://activatejavascript.org/en/instructions/ios

caseyb1993
Legend 5
Legend 5

@Anonymous User Live chat has become more mobile friendly but PC/Mac are recommended if you have either one.

 

Maybe try resetting your router or you can leave an email instead of live chat. 🙂

 

 

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Java is enabled
Anonymous User
Not applicable

I'm not leaving an email I need it sorted as soon as