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gavs82008
Legend 5
Legend 5

Re: Recently updated Now TV is slow

@babbs72 

Have you tried performing a factory reset? 

You tried unplugging your router for a few minutes? 

Do you have any more devices that support NOW?

babbs72
Mentor

Re: Recently updated Now TV is slow

Done the factory reset and it did not change anything. Got it on phone and it works fine. The old sticks just dont support the new update....probably trying to do too much with older hardware but does this make all the nowtv sticks redundant?

ukbobboy
Legend

Re: Recently updated Now TV is slow

@babbs72 

 

 

Babbs

 

You said, "....but does this make all the nowtv sticks redundant?

 

Maybe, but I think most probably. 

 

The new owners of NOW have all but ditched all their old inherited hardware and any software updates that have been issued so far have done more harm than good. It seems logical that going forward the new owners will officially disown Now TV's hardware and not produce any other hardware of their own, possibly with the exception of badged routers.

 

Please note, the above is just speculation and I have no insider knowledge, i.e. I'm just a customer.

 

 

UK Bob

gavs82008
Legend 5
Legend 5

Re: Recently updated Now TV is slow

@babbs72 

That being said, I haven't used my NOW stick since the rebrand. Having used my Amazon Fire stick with the new app I can safely say that it runs it like a charm. 

 

If you aren't too attached to the NOW stick, I would strongly recommend purchasing an Amazon Fire stick.

Jeannie961
Advocate

Re: Recently updated Now TV is slow

Mine has gone slow, jumpy when I use the remote to move around the menu, and at times when I go onto non freeview channels ie entertainment it jumps out of it and goes back to freeview.  This has happened since the upgrade!!!

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