Showing results for 
Search instead for 
Did you mean: 

Programmes work on iOS but not on Firestick

Can anyone help? I can watch programmes on my now tv app on my iPhone but when I go to watch the same programme on my firestick it says I do not have an active membership?

1 Reply
Legend 5
Legend 5


Have you definitely signed into the app on the firestick? 

When you scroll to the bottom and go to account, are you logged in with your account details? 

FYI that I do not work for NOW, just a NOW customer trying to help