Have previously had monthly pass and had no problems watching through the app. Not had a monthly pass for a while though
Today I bought year entertainment pass. Every time I click on a programme to watch I am taken back to the sign in screen.
Would appreciate some help sorting this has anyone any ideas ?
Hi @Anonymous User
Are you using a LG Smart TV with the inbuilt native NowTV App on it or are you using a NowTV Box or Stick connected to your LG Television ?
I don't own a LG Smart TV, but have you tried unplugging the power to both your Router & Television, then after a minute reboot the Router first (give it say 5 minutes to settle down) then switch the power back on your television and try the NowTV App again.
If that doesn't work try deleting the NowTV App and install a fresh NowTV App from your television Apps Store.
Should it be a NowTV Box or Stick then see if there is anything in the link guide below gets you up and running again.
Thanks for getting in touch
it’s LG tv with inbuilt app. I’ll have a go at what you suggest
appreciate your help