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Syd109
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Problems with new NOWTV app on Apple TV 4k

I have 3 x Apple TV 4k. I have downloaded new app on each Apple box. Signed out of each NOW TV . Gone into manage devices & reinstalled them. All worked when I did it but now its telling me to sign out but can't make any amendments because I've reached maximum until January. Any advice please?

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Re: Problems with new NOWTV app on Apple TV 4k

@Syd109 

 

What @gavs82008 said!  The folks at online chat will reset the counter for you. I’ve had to do this a couple of times in the past myself so I can vouch for the accuracy of the advice.

View solution in original post

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gavs82008
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Re: Problems with new NOWTV app on Apple TV 4k

@Syd109 

Best option is to get in touch with Now TV staff via Live chat

https://help.nowtv.com/article/how-to-submit-a-complaint

(make sure you click “chat online” within the green box)

Re: Problems with new NOWTV app on Apple TV 4k

@Syd109 

 

What @gavs82008 said!  The folks at online chat will reset the counter for you. I’ve had to do this a couple of times in the past myself so I can vouch for the accuracy of the advice.

View solution in original post