25-09-2022 16:42
Hello
im watching the game on Sky Sports Football but the Picture is really bad, it’s not HD.
anyone also suffering this?
25-09-2022 16:45
@oxfordmark
What device are you using? Is it Wi-Fi or Ethernet?
All devices are supported by 720p which is HD, just not full HD.
https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device
25-09-2022 16:47
It’s via Ethernet.
Just tried the BT Sports app and PQ is fantastic compared to the NOW TV stream.
its like the old days of watching videos online, blurry.
25-09-2022 16:49
What device are you using?
Do you have boost?
https://help.nowtv.com/article/what-is-now-boost
Without boost your stuck to 720p 25fps which will s*ck for sport streams.
25-09-2022 16:46
Do you have boost? Depending on the device this will help with Sky Sports and give you 50fps.
25-09-2022 17:17 - edited 25-09-2022 17:22
Hi @oxfordmark
Seeing you have used the Youview label are you using a BT Youview box or a TalkTalk box.
If it's a TalkTalk box is it the new 4K version?
