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AndyMcM1
Mentor

Pause not working with app on Apple TV

Having installed the "new" app on my Apple TV, I'm finding a new problem. The pause button on either my apple remote, or my iPhone, doesn't work anymore! I have to go back to the menu in order to "pause" a programme I was watching.

 

Oddly, it does (sort of) work with the mini-control I get the iPhone login screen. I have to press pause twice, but it then pauses - although the icon shows the opposite image (it shows playing when it's paused and paused then it's playing). I have to press twice to start playing again too.

 

Any else seen this? Anyone got a fix?

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Enapace
Expert 2

Re: Pause not working with app on Apple TV

@AndyMcM1 

 

I have noticed this myself only way I have managed to fix to close the app fully and then reload it and then it starts working fully again. 

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Enapace
Expert 2

Re: Pause not working with app on Apple TV

@AndyMcM1 

 

I have noticed this myself only way I have managed to fix to close the app fully and then reload it and then it starts working fully again. 

View solution in original post

AndyMcM1
Mentor

Re: Pause not working with app on Apple TV

Thanks for that suggestion. I'll give it a go. Shouldn't have to of course, but still.

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AndyMcM1
Mentor

Re: Pause not working with app on Apple TV

An uninstall/delete from the Apple TV box; then a wait for a while; then a reinstall and reconfigure got the pause all working again. Great! 

 

Thanks for that answer.

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Enapace
Expert 2

Re: Pause not working with app on Apple TV

@AndyMcM1 

 

No problem i was glad to be of help x

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