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Anonymous User
Not applicable

Pass not working on LG nowtv app

I got the 7 day free trial for the entertainment pass this evening. When I logged into my account on my LG TV now TV app it hadn't brought up the entertainment pass so I am unable to watch anything. Could anyone help me access the entertainment pass on the TV? 

  • LG
3 Replies
Legend 5
Legend 5

Hi @Anonymous User 


I don't own a LG smart TV with the inbuilt NowTV App, but what i would try first is to sign out of the App, then power down the TV at the electrical power socket, give it a minute.


Then power back up the TV and sign back into the NowTV App with the nowtv account details that you purchased the pass with to see if it will play any entertainment content on the TV without asking you to buy a pass.

Anonymous User
Not applicable

I have a sony tv with now tv in players and apps.  I have just taken the 7 day entertainment trial but only seem to be able to see films.  I signed out powered down but still comes bsck the same.  Any help gratefully received or this will be the quckest trial


Which Sony TV? I didn’t know any of them carried NowTV.


Or is this from an attached YouView box? At the moment, these only carry Movies, not Entertainment or Sport.

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.