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I’ve had this message for a week now and it’s so frustrating can’t watch at all. Tried turning off/on, unplugged device and nothing has worked.....help!
See if anything in this linked guide article helps (where i am assuming you are using a Youview box ?).
Should the Oops message be showing on all NowTV content then perhaps power off your Router for about 30 minutes to allow the Router to acquire a new IP address.
Have you managed to sort this problem? This has been going on for 4 weeks now and I cant get it sorted not get now tv to sort it!