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Anonymous User
Not applicable

Oooops something went wrong

I’ve had this message for a week now and it’s so frustrating can’t watch at all. Tried turning off/on, unplugged device and nothing has worked.....help!

2 Replies
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if anything in this linked guide article helps (where i am assuming you are using a Youview box ?).

 

https://help.nowtv.com/article/error-messages-youview 

 

Should the Oops message be showing on all NowTV content then perhaps power off your Router for about 30 minutes to allow the Router to acquire a new IP address.

Anonymous User
Not applicable

Have you managed to sort this problem? This has been going on for 4 weeks now and I cant get it sorted not get now tv to sort it! 

 

Thanks 

 

Lauren