Nvidia Shield App up and running .....NOW!

[MockingJay]

All Good

At last.

[Lyceum]

Can I ask how? I have two nvidia shield

pros and neither have the Now app in the play store. 

[gavs82008]

@Lyceum 

Have a nosy at this link.

https://help.nowtv.com/article/android-tv

The NOW app isn't appearing in the Google Play Store – what should I do?

This might be because the Google Play Store needs to be updated. To make sure you have the latest version:

1. Open the Settings screen.
2. Select Apps and then See all apps, (Android OS 9 or later) or just select Apps (Android OS 8.0 or earlier).
3. Select the 'Google Play Store' app.
4. Select Clear cache, then OK.

Still can't see the NOW app? Try the following steps:

1. Select Clear data, then OK.
2. If the option is displayed, select CLEAR ALL DATA and then OK.

[Lyceum]

Thanks for the reply. Have followed those instructions and it’s still not there. 

Have checked I’m running the latest updates etc, and also rebooted etc. 

[RoyB]

@Lyceum 

What version of the Android OS are they on?

[Lyceum]

Android 11

[RoyB]

@Lyceum 

Should be good then.

However, there have been two models of the Shield Pros, and I wonder if this might underlie the difference?

[Lyceum]

It’s the 2019 shield pro. 

[MockingJay]

Try going to Google Play Store on your phone and seeing which of your devices NOW TV will install to. You can install it remotely on any suitable device.