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Anonymous User
Not applicable

Nowtv on youview

I cannot enter my username or password when trying to sign on on youview. Help?

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Do you mean there is no on screen keyboard to enter your login details or something else.

 

When the username and password boxes are shown have you tried pressing the OK button on the remote to bring up the on screen keyboard which should then let you enter your account details. 

View solution in original post

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Do you mean there is no on screen keyboard to enter your login details or something else.

 

When the username and password boxes are shown have you tried pressing the OK button on the remote to bring up the on screen keyboard which should then let you enter your account details. 

Anonymous User
Not applicable

Thank you!!! Signed in now!!😊

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Glad you got it sorted 👍.

Anonymous User
Not applicable

Thank you for your excellent advice regarding finding a keyboard which signing in.