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roar1
Mentor

NowTV app on Firestick not signing in

Hello,

 

When signing in I get a few different errors.  One is "unable to load video", another is "unknown_page_error".  The app then hangs/stalls and needs to be force stopped.

I have tried emptying my cache, also cleared data and also deleted and reinstalled the app. 

 

If I purposefully sign in with incorrect details it recognises that immediately. I can watch on a LG smart tv without issue but I do know want to sign out to sign back in again incase it fails.

 

Any suggestions on what could be happening here and how to fix it?  Any help if greatly appreciated.  Thank you

 

Roar

 

Edit: appologies I posted in the wrong location.  I think it may be better in here.

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