I recently bought a new AndroidTV which has a built in Chromecast and resubscribed to NowTV which I cast to my TV from my Android phone.
At first I was having problems where upon tapping the episode I wanted to start I'd get a "Viewing stopped. Something's gone wrong. If the problem persists, contact Online Support Team" error without it even loading anything, but usually on second or third try it'd load up on my TV, but then at some point during the episode it would randomly stop playback, and I'd have to reload it, often getting that same error again before loading successfully. And of course when I kept going back to restart episodes, the app wasn't always remembering where I was in them so then I'd have to scrub to the right place. And inevitably at some other point down the line, playback would stop again etc etc.
I've just had a chat with someone on live chat who basically told me apart from all the troubleshooting steps (restarting router, reinstalling app, reinstalling chromecast on google home, rebooting chromecast via tv, etc) all I could do would be to wait on a software update. I've gone back to the app to try again just now and the second I try and do anything with chromecast I get the error, nothing loads now at all, unless I've 'stopped casting' and it's just playing directly on the phone. I've uninstalled the app a couple of times now to retry and no luck.
Has anyone else had these problems? And ever found a solution? It's literally the worst user experience.
