Hoping some one can help. For the last couple of days I have not been able to rewind or fast forward any thing I am watching on now tv. We've got a Samsung smart TV and run the app through that. Any ideas?
Hi and welcome to the forum @Shinra,
Sorry to hear you're having problems. In order to help you, can you please provide the following information: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us and/or the NOW TV developers to work out a solution for you!
Hi. My tv is a Samsung UE55MU6100 55"
software version is "1132"
Now tv version is (2.20.2)
i have removed the app and re-installed but to no prevail.
Our Tv is connected wirelessly (router right next to TV)
we are accessing now tv from the Uk.
our internet provider is Virgin media.
We are running no form of VPN
And finally we have already reset the router.
Hope this helps.
Just-so-you-know... VPN refers to a 'Virtual Private Network'. And because they can be used to disguise where you are in the world, Sufficed to say, the NOW TV service does not support them.
It would seem that you've done everything you can do. That being said does your model of Samsung television offer you a 'reset all your apps' option (or what-ever it's called)?
Thank you for your help but I think we are doomed. We've literally tried everything.. to give you an insight whenever we try to watch something it just comes up on the bottom tab 0:00:00/0:00:00 with the progress bar going all the way to the end..
I also have this problem on my Samsung TV app - for the last 2 or 3 days I've been unable to fast forward or rewind Now TV. Have tried to reinstall and unplug tv and reboot but does not help. Any suggestions please? Any updates coming? Was there a recent update that contained a bug?