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Anonymous User
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Re: Now tv not working on Samsung smart tv

No need to download app again - just access the site on your smart tv web.
πŸ™‚πŸ‘
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Anonymous User
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Re: Now tv not working on Samsung smart tv

I like your other Samsung tv users can’t get the now tv app to upload my movies. I have now cancelled my monthly pass as it pointless paying for something that doesn’t work...not sure what the problem is but I’ve tried everything..
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Anonymous User
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Re: Now tv not working on Samsung smart tv

On your smart tv, search for now tv then open that app - works a treat πŸ™‚
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Anonymous User
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Re: Now tv not working on Samsung smart tv

Have you had a reply or a resolution to fix the problem? This has only started happening to ours in the last few days. Can't find a way to speak to anyone at Now Tv either. Paying for entertainment Kids and Movies but none work.
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Anonymous User
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Re: Now tv not working on Samsung smart tv

Hi, the original app is useless, search on Samsung smart tv for Now tv and
when it pops up - it will work when you click on it (mine does !!)....
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TVappsucks
Mentor

Re: Now tv not working on Samsung smart tv

I think the problem maybe with samsung however Now tv and samsung should work better together on giving the correct and smooth service as we pay for their products.

I am stuck on a loading page and canot fast forward and then play a film on tv programme simple uaage and difficult outcomes not great samsung and now tv suck
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schnapps
Legend 5
Legend 5

Re: Now tv not working on Samsung smart tv

Hi @TVappsucks 

 

If you are using a Samsung 2017 smart TV then according to this linked help article Samsung are aware of a known issue where they can undertake a manual fix on your TV (whatever that means) by contacting Samsung UK TV support.

 

https://help.nowtv.com/article/app-not-loading-on-samsung-tv

TVappsucks
Mentor

Re: Now tv not working on Samsung smart tv

Thank you I'll get in touch with them
ROBHUNTER
Newbie

Re: Now tv not working on Samsung smart tv

turned  power off at mains switch, waited 10 secs, turned  on -  all OK>  Thanks to community member who pointed me ar this solution

 

anon777
Occasional Poster

Re: Now tv not working on Samsung smart tv

Thanks. That simple solution just worked for me after spending ages trying to redownload the app.

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