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Rachuk79
Occasional Poster

Now tv not showing in HD

I’m using the nowtv app through Talktalk, why isn’t it in HD does anyone know, I spoke to Talktalk and they said it’s nothing to do with them, and that I need to contact Nowtv? 

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schnapps Legend 3
Legend 3

Re: Now tv not showing in HD

Hi @Rachuk79 

Unfortunately the YouView Platform at the moment only supports on demand movies in SD via the nowtv App on the box.

This is one of the reasons that i don't use my YouView box with nowtv.

Don't know if that was a limitation restricted upon nowtv by the Youview alliance or a technology issue ?

I am hoping when the additional nowtv passes will be available sometime this year to watch on the BT Youview box platform the picture quality will also be bumped up to HD.

The information is still a little sketchy, especially about Talk Talk and Retail YouView boxes. 

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device

2 Replies
schnapps Legend 3
Legend 3

Re: Now tv not showing in HD

Hi @Rachuk79 

Unfortunately the YouView Platform at the moment only supports on demand movies in SD via the nowtv App on the box.

This is one of the reasons that i don't use my YouView box with nowtv.

Don't know if that was a limitation restricted upon nowtv by the Youview alliance or a technology issue ?

I am hoping when the additional nowtv passes will be available sometime this year to watch on the BT Youview box platform the picture quality will also be bumped up to HD.

The information is still a little sketchy, especially about Talk Talk and Retail YouView boxes. 

https://help.nowtv.com/article/what-is-highest-streaming-quality-for-my-device

Rachuk79
Occasional Poster

Re: Now tv not showing in HD

Oh that makes sense, thank you so much, I really appreciate your answer!