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Sulley28
Sulley28
Occasional Poster

Now tv not loading

‎26-04-2019 10:19

I was watching Game of Thrones last night through Now TV app on my LG smart TV when my broadband when down for a few minutes. When I tried to continue watching the program now TV wouldn't load. ' Well that didn't go to plan....Now TV isn't loading. Please try again in a bit.' Is the message that I get. I've  turned my TV off at the mains and turned back on but that hasn't worked, plus I've rebooted my router. Has anybody else had this and how did you solve it please.

Kind regards

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RoyB
RoyB Mentor 1
Mentor 1

Re: Now tv not loading

‎26-04-2019 11:21

Try rebooting the TV; the NowTV app has probably got some corrupted cached settings, which would still survive a power cycle of the TV.

 

I don’t know how it goes on LG sets, but on my Samsung, it’s Menu/System/Reset, and I’ll bet yours isn’t far different.


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2 Replies
RoyB
RoyB Mentor 1
Mentor 1

Re: Now tv not loading

‎26-04-2019 11:21

Try rebooting the TV; the NowTV app has probably got some corrupted cached settings, which would still survive a power cycle of the TV.

 

I don’t know how it goes on LG sets, but on my Samsung, it’s Menu/System/Reset, and I’ll bet yours isn’t far different.


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
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Sulley28
Sulley28
Occasional Poster

Re: Now tv not loading

‎26-04-2019 16:48
Hi, thank you for your reply. I can't seem to find system on my menu but I
think I may have sorted it , I've put my ethernet cable that was connected
to my bt box directly into my TV then turned my TV off then on again and
Now TV has loaded, it may be a temporary fix but fingers crossed it's ok.
Thank you again.
Kind regards Elaine
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