05-08-2018 20:29
Are you getting the same error as me; when I try to open app it goes to blank screen?
This occurs when I try to watch a movie / episode from the App Bar / App specific content above the app bar on the Samsung TV...The was I cure this is to reinstall the Now TV app...
But it's a pain to have to reinstall it daily, please can you fix this on the Samsung TV App NowTV?
06-08-2018 14:38
Hi, I have the same issue with my Samsung TV too, and it's not just limited to the NOW TV app. As there appears to be no solution forthcoming - I have had this issue for several months, I have found that disconnecting the TV's power cord, waiting 10 ish seconds and then plugging the lead back in brings the app and others non working apps back up. I tend to have to do this every couple of days. It is frustrating but not as much as reseting the Smart apps.
15-08-2018 15:16 - edited 15-08-2018 15:17
I have an issue since last week and not sure if it is Now TV or Samsung at fault
Never had a problem until we had an issue with a pass, so I was advised to sign out of all devices. I did that, now I can log back in to web and other device app (microsoft tablet) so there are no issues with the account
On the TV app, when I click "Sign In", the error:
"Unable to load Sign-In, please try again later" - you never get to enter your username or password.
there's another thread here , seems to be just Samsung TVs, but no actual fix