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Anonymous User
Not applicable

‎14-10-2018 18:37

Now tv app not working on mobile app or Samsung smart tv

After having NOW Tv working fine for several weeks on my Samsung smart tv, all of a sudden I am getting an error message stating “sorry, now tv is currently unavailable. Please try again later.”

there is no option to try again or I do anything else. 

I have tried now tv on both my iPhone and iPad which are both still working fine  

Any by hell would be greatly appreciated. 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎14-10-2018 18:46

Hi @Anonymous User

I don't own a Samsung Smart TV myself, but what happens if you switch the power off at the mains for both your TV and Router for about 30 secs.

If that doesn't work the next step i would try is to sign out of the NowTV App, then delete the App, then switch the power off at the mains to your TV, then re install the NowTV App from your TV's App Store, then re sign in again with your nowtv details and see if your nowtv passes play.

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