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Fizzban
Mentor

Now to app currently down!

Is anyone else having problems this evening with the now tv app not functioning on their Apple TV?

tried several times tonight and all i get is the site is currently unavailable.

I'm paying for a service I can't use. 

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1 Solution

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Anonymous User
Not applicable

Re: Now to app currently down!

Yes. Major probs here too. Nothing working, not even the search!

View solution in original post

11 Replies
Anonymous User
Not applicable

Re: Now to app currently down!

Yes. Major probs here too. Nothing working, not even the search!
4268
Legend 5
Legend 5

Re: Now to app currently down!

It is a known issue at the moment https://community.nowtv.com/t5/NOW-TV-Service-Status/Issues-Logging-in-to-NOW-TV-across-multiple-Dev...
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Fizzban
Mentor

Re: Now to app currently down!

Their app is pretty poor. 

Ill be looking for a refund of some kind this week.

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KingKeano
Advocate

Re: Now to app currently down!

This is poor. I've paid for a months' sports pass and can't use it.
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Fizzban
Mentor

Re: Now to app currently down!

In fact I think it's time to ditch now tv and look for alternatives.

there are plenty of options. The best place to hit a company is in the wallet. 

 

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SeeMoreDigital
Legend 5
Legend 5

Re: Now to app currently down!

Hello everyone,

 

Please refer to the following NOW TV Service Announcement: Issues Logging in to NOW TV across multiple Devices 28/02/2017

 

There also appears to be issues with the Amazon service too: http://www.express.co.uk/life-style/science-technology/773320/amazon-down-web-hosting-services-not-w...

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Fizzban
Mentor

Re: Now to app currently down!

Frustrating, paying for a service that isn't available.

i wonder how now tv would feel if payments from customers  we're as  intermittent as the service they are providing. 

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Anonymous User
Not applicable

Re: Now to app currently down!

Ok so now the app seems to be running ok now , but I uninstalled and reinstalled it just in case .Now it's telling me I have to many devices ! I checked mananged accounts the ATV I'm using is active , but now can't add it again till tomorrow! I just want to watch the service I've paid for . Looks like sky can be just as frustrating virtually as they can in real life.

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Anonymous User
Not applicable

Re: Now to app currently down!

What is frustrating is that there appears to be no customer support. I can’t even get to see the solution for some reason. Amazon have chat! Now TV has nothing, although it costs 20 quid a month.
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