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robert1997
Elite

Re: Now Tv app not working with roku box.

Thanks @schnapps

Yes it does seem strange indeed. Someone has made a bit of a blooper Smiley Sad

Theres going to be a lot of unhappy punters.

robert1997
Elite

Re: Now Tv app not working with roku box.


@Karl-F wrote:

Hi All, 

 

Thanks for letting me know. 

 

I've raised this to our tech team and we are looking into this as we speak. 

 

If this is on a particular set of Roku boxes/Roku devices please can you confirm that this has occurred after the update to version 8.1 of the device itself.

 

Thanks,

Karl 


Hi @Karl-F

Thanks for jumping in so quickly on this.

 

Roku Streaming Stick+

New (this morning for me) Roku sw version 8.1

This issue with the NowTV app only began with the Roku update this morning. Prior to the update everything NowTV related was working 100%

Karl-F
Community Manager
Community Manager

Re: Now Tv app not working with roku box.

Thanks for the reply @robert1997.

 

No problem at all. 

 

I've seen other users report that this update also effects other apps are you able to confirm that this is the same for you? 

 

Karl 

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nowswaish
Scholar 3

Re: Now Tv app not working with roku box.

I can confirm that it is an issue with Now and Sky Store, not tried any others. I have the new version (4K) Roku Stick. It was set up for Auto TV detection and frame output to that streamed rather than 60. After the update the screen kept going blank, even on the home screan, until I switched to 720p60.

 

Hope this helps. Now back using a old NOW device so good for the Test match tomorrow.

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NormaJH
Advocate

Re: Now Tv app not working with roku box.

Hi,

I am also experiencing the same problem since my Roku 3 upgraded to 8.1.0. All other apps seem to be working fine just NOW TV and ITV Hub won't load any programs

 

AndyHamp
Advocate

Re: Now Tv app not working with roku box.

I have the same problem .... Roku Streaming Sick +  

purchased last week, working just fine .... only bought it so the father in law can watch the test match, so going to be fecking ###### if this was a waste of £90+

Anyone at NowTV headquaters able to recreate this problem ? Who's problem is it ? Roku or Now ?

AndyHamp
Advocate

Re: Now Tv app not working with roku box.

I'm not seeing problems for anything apart from the NowTV app .... Netfix, Amazon Prime, iPlayer all fine even at UHD data rates

sirchinny
Scholar

Re: Now Tv app not working with roku box.

My Roku 3 is experiencinfg the same. Every time the wife goes out, something stop me from watching sport.

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Arya1
Newbie

Re: Now Tv app not working with roku box.

hi , 

 

I have Roku1 and getting the same issue since this morning when I click on the channel nothing get loaded and it goes back to Roku home screen. Anyone aware of any work around ?

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MJG1
Scholar 3

Re: Now Tv app not working with roku box.

Working ok on my Roku Express 

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