Now TV not loading on Roku stick

[Anonymous User]

Happy New Year. 

I've just discovered that the Now TV app does not load on my Roku Express 3900 stick any more.

Has anyone else had this problem ?

Thanks

[schnapps]

Hi @Anonymous User 

A couple of people have mentioned this recently.

Here's one example thread below.

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Now-TV-app-on-Roku-Express/m-p/571366 

My Roku Stick Plus is still running fine with the NOW App using NOW Broadband.

Would be interested if the people affected are using the same ISP / Router to eliminate that out of the equation.

[schnapps]

Here's the information from my Roku Stick Plus :-

Roku Software Version 10.5.0 build 4208-50

Wireless Connection channel 36 on 5ghz, Signal Strength = Excellent.

NOW App Software version 6.5.8

[Anonymous User]

Hi 

Thanks for getting back. 

It looks there is a general problem looking at those other threads. 

In the end I have removed and reinstalled the app and it works. 

The installation took much longer than usual so I wonder what it's doing.

Thanks