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Loosecanons
Mentor

Now TV not loading on Roku stick

Happy New Year. 

 

I've just discovered that the Now TV app does not load on my Roku Express 3900 stick any more.

Has anyone else had this problem ?

 

Thanks

3 Replies
schnapps
Legend 5
Legend 5

Hi @Loosecanons 

 

A couple of people have mentioned this recently.

 

Here's one example thread below.

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Now-TV-app-on-Roku-Express/m-p/571366 

 

My Roku Stick Plus is still running fine with the NOW App using NOW Broadband.

 

Would be interested if the people affected are using the same ISP / Router to eliminate that out of the equation.

 

schnapps
Legend 5
Legend 5

Here's the information from my Roku Stick Plus :-

 

Roku Software Version 10.5.0 build 4208-50

 

Wireless Connection channel 36 on 5ghz, Signal Strength = Excellent.

 

NOW App Software version 6.5.8

Loosecanons
Mentor

Hi 

Thanks for getting back. 

 

It looks there is a general problem looking at those other threads. 

In the end I have removed and reinstalled the app and it works. 

The installation took much longer than usual so I wonder what it's doing.

 

Thanks