cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Anonymous User
Not applicable
‎28-12-2016 13:02

Now TV box v App and Chromecast

For some reason on my Now TV app on my iPhone theres no logo in the top right for chromecast? has anyone else had this and knows how to fix it? I can cast other apps to my tv without any problems.

thanks.

0
5 Replies
Andy
Legend 5
Legend 5
‎28-12-2016 13:47

@Anonymous User

 

Welcome to the forum.

 

Try deleting the NOW TV app and reinstalling, and if that doesn't help try doing the same for the Chromecast app

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

0
Anonymous User
Not applicable
‎28-12-2016 16:37

Still nothing! Tried everything I can, am I the only one with this problem?
0
Anonymous User
Not applicable
‎16-04-2017 20:23

In response to Anonymous User

Hi, did you ever get this problem sorted? I paid for a day Sport pass and I am really disappointed we couldn't Cast it on to my TV. I want my money back too, but I would dearly love to resolve for next time I purchase from Now TV....or maybe there won't be a next time! 

0
SeeMoreDigital
Legend 5
Legend 5
‎16-04-2017 20:33

In response to Anonymous User

Hi and welcome to the forum @Anonymous User,

 

Perhaps the following 'Help Centre' articles may be of use to you: What devices are compatible with Chromecast? and How do I set up or install my Chromecast?

 

 

Cheers

0
SeeMoreDigital
Legend 5
Legend 5
‎16-04-2017 20:39

In response to SeeMoreDigital
@Anonymous User wrote:

All post-processing is turned off, except intelligent frame creation set to max, which is absolutely necessary to watching Now TV live....

 

Egads... You've got to be joking.

 

Any form of frame creation will make things worse. Not better Smiley Surprised

 

That being said. If your Google ChromeCast device can't or has hot been configured to output 50Hz, no amount of fiddling about is going to improve any motion issues you're seeing.

 

 

50 just wont fit neatly into 60 😉

 

 

Cheers

0