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Observer

Re: Now TV app on my LG TV stopped working

A couple of days after losing NowTV, Netflix stopped working too.

I deleted the Netflix app and reinstalled and it started working again.

Nothings worked for me for the NowTV app though.

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Advocate

Re: Now TV app on my LG TV stopped working

Now TV app stopped streaming on my LG smart TV and it seems my All4 app is also not streaming - is it the same problem?

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Mentor

Re: Now TV app on my LG TV stopped working

Yes my app stopped working on my LG tv over a week ago .

On my ipad and phone it’s fine 

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Legend 5
Legend 5

Re: Now TV app on my LG TV stopped working

A recent LG software update seems to have broken the NowTV App and All 4 App on certain LG Web OS TV's.

 

LG are apparently on the case according to NowTV.

 

Here's the latest Tweet from NowTV with regards to this subject.

 

Should you decide not to wait for the LG /NowTV patch fix and go ahead and factory reset your television suggested in the tweet below.

 

Then just be aware that you will need to re scan your TV channels, log back into any Apps that need your sign in details and if you have customised your picture and sound settings these will be lost and you will have to start again from scratch.

 

youdoodle-2020-08-22T13-21-55Z.jpg

 

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Advocate

Re: Now TV app on my LG TV stopped working

I have same problem two day ago Now TV stopped working on my LG TV I can view the selection but when I try to play it generates an error message. I will probably cancel no doubt millions of LG users will walk away from Now TV and go elsewhere. It is nigh impossible to find any advice from the company.

 

 

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Mentor

Re: Now TV app on my LG TV stopped working

same 

I’m canceling my subscription the end of the month..

tired of getting nowhere with this problem 

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Scholar

Re: Now TV app on my LG TV stopped working

Finally working again taken 2 weeks but better late than never 

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Advocate

Re: Now TV app on my LG TV stopped working

Message on my LG OLED says Sorry, NOW TV is not available at this time! What do I do?

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Legend 5
Legend 5

Re: Now TV app on my LG TV stopped working

@GAB167 

 

LG screwed up an update.


Factory Reset the TV, and it should fix it.


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Advocate

Re: Now TV app on my LG TV stopped working

same with me only sky news will play oh and previews of upcoming shows 

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