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Anonymous User
Not applicable

Now TV app on my LG TV stopped working

Constant message of error in loading when trying to watch something.

I tried everything until I decided to delete the app from my TV and install it again.

Now it doesn't let me install the Now TV app on my TV

Why??

What can I do?

  • LG
50 REPLIES 50
Anonymous User
Not applicable

I have the same problem with my LG TV, its just stopped working today, help.

Anonymous User
Not applicable
Hi, mine just started to work on it's own. So maybe give it time.
Anonymous User
Not applicable

Did anyone find a solution to this? 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I don't own a LG Smart TV so i won't be much help.

 

Though have you tried unplugging the power to both your Router and TV, then switch on the Router first (give it say 5 minutes to get back up & running) then switch the mains power back onto your television to see if it clears the fault.

Anonymous User
Not applicable

Hi @schnapps 

 

Both router and TV have been restarted multiple times, I've uninstalled the app, then reset the TV to factory settings because nothing would work!

 

I've had the same error message for over a week now but I can't find any resolution, only other people struggling with the app on smart TVs! 

 

Thank you though 🙂 

Anonymous User
Not applicable

Yes. Two weeks now without being able to access the app on my tv but I can watch on my tablet and phone. 

Anonymous User
Not applicable

I have the same issues on the LG TV. App keeps freezing every 10 mins with a whoops, something's gone wrong message. You can get out of it, the only way to reset to app is to switch the TV off and on again and repeat every 10 mins. Any ideas Now TV techs? 

Anonymous User
Not applicable

Did you resolve this problem?

I’m having the same trouble 

Anonymous User
Not applicable

i have the same problem tried everything to mo avail